FAQ

The earlier the better. 2-3 weeks out is what we usually prefer, but if you plan on moving during summer, at the end of the month, or on a weekend, please call sooner to ensure availability.

If a move is cancelled on the same day, a 1-hour charge will be applied. If the move is rescheduled to a later date, no extra charge will be applied.

No, you may leave clothes in your dresser drawers. We recommend removing anything that may be breakable. Dressers and furniture will be padded and shrink-wrapped for protection, which is included in your move.

Yes, we are fully licensed, bonded, and insured to complete moves throughout the entire state of Georgia. Our USDOT is #3154170 and our MC is #891972. We carry a Household Goods movers license in the state of GA.

We accept cash and all major credit or debit cards. There is a 3% fee for credit card payments.

We handle moves for apartments, condos, houses, townhomes, storage units, labor-only moves, staging, packing, unpacking, and junk removal.

We have a customer care team that oversees and handles all damage claims. They can be contacted at: customercare@falconmovingatl.com

Yes, we require a $50 deposit to reserve your moving day.

For all local moves, we charge an hourly rate and a travel fee based on mileage. Long-distance moves (over 50 miles) are priced with a binding price based on the weight of the items being moved.

Some customers tip 20%, while others do a per-mover amount. A “good tip” would generally be $40-$60 per mover, depending on the job size.

You will need to contact our office regarding this before your move day. Ideally, we always prefer for someone to be there when the move starts.

We do not move guns, ammunition, live plants, or any hazardous materials. We also do not move grand or baby grand pianos. Due to our insurance, we do not move any item weighing over 500 lbs.

There is no charge for rescheduling. We work 7 days a week, so you can schedule your move on a day convenient for you.